Privacy Policy
Last updated: June 1, 2026
Phoenix DMS LLC (“we”, “us”) operates phoenixdms.com and related services. This policy explains how we collect, use, and protect personal data when you use our website, reseller panel, API, and desktop software.
Data we collect
- Account data: name, email, company, login credentials (passwords stored hashed).
- Billing data: processed by Stripe; we receive billing status and limited customer identifiers, not full card numbers.
- Technical data: IP address, device identifiers (e.g. hardware ID for license activation), logs required for security and support.
- Usage data: panel activity, license activations, and support communications you send us.
How we use data
To provide subscriptions, authenticate users, deliver software updates, prevent fraud, comply with law, and improve our services.
Sharing
We use service providers including Stripe (payments) and hosting providers. We do not sell personal data. We may disclose data if required by law or to protect our rights and users.
Retention & security
We retain data while your account is active and as needed for legal obligations. We use TLS encryption and access controls.
Your rights
Depending on your location, you may request access, correction, deletion, or portability of your data. Contact privacy@phoenixdms.com.
Contact
Phoenix DMS LLC · Delaware, United States · Contact page